BAIT AND SWITCH.
These people are unscrupulous -- I was provided with a written quote for a lease, including MSRP, their Sales Price, Monthly lease payments, and the Residual Value of the car in question -- sent to me via email by salesman, Cody Blanchard -- a brown-nosing incompetent who eventually admitted he'd "only been working there seven months, and didn't know anything about leasing."
The quote was again confirmed, both verbally and in writing, upon my arrival at the dealership to finalize the leasing of the car -- by the sales manager, Luis Vasquez, whom we might assume knows something about leasing.
I spent approximately $100 in travel costs and an entire 10-hour day, including travel time and three hours at the dealership "finalizing the paperwork," until the finance manager finally revealed that he was not going to honor the quote, and was bumping up the residual value (the cost of the car if you want purchase it at the end of the lease) by over $1,000.
Cody is an idiot, and, whenever he refused to honor quotes he'd given me over the phone, I pressed him, and showed him my notes on what he'd told me (including amounts as critical as the sales price, the msrp, and the monthly lease payment, as well as extras, such as the proffered 40% discount on a cargo cover, for instance), would backtrack and say that he "doesn't know anything about prices, and any price he quoted me was only an estimate." (He'd quoted me three different monthly payments on three different phone calls, until I finally pinned him down and said if he wanted to lease me the car for the first amount he quoted, I'd come in and give him a check.)
He's all about being your friend and "helping you," but in the end, is not a man of his word. Nor is Luis, the sales manager. Don't trust a thing these people tell you -- they are not, under any circumstances, to be trusted!
I would never, ever, do business with this company again!
