Very professional, kind, friendly and honest. No pressure over all very good experience.

Agent wasn’t good. There was no response about the car fix for multiple days - I had to follow up. It was a simple fix and the car wasn’t even looked at for almost 5 days!

I highly appreciate how I was approached as customer where Rolf was thinking ahead about my situation and the needs for my lovely car. This took a burden off my shoulders and gave a reason to trust my service center wants the best for me and my car. That is enough reason to come back… again and again. Great job!

Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you

Very friendly staff, my sales person Dale Esters was great as always. He helped me through the whole process and made it hassle free, will be a return customer for sure.

I had a bad experience with capital Hyundai. I want to take my car to get it painted. They took my car and brought it back crash now they had to take the car back to get it fixed and repainted so it took over almost 2 months for me to get my car back.

They washed my car.

Bad bad very bad. In response to my vehicle’s check engine light illuminating, I contacted the Service department to schedule an appointment. When I arrived for my appointment, the Service representative said that a technician would not be available to inspect my vehicle for 10 business days. I was asked to leave my car at the Service Center. No loaner vehicle was available, so I rented a car until my car could be inspected, serviced and returned to me. A week after dropping off my car, I got a call with the Technician’s recommendations. There was nothing in the recommendations that indicated why the check engine light was on. I agreed to the coil and spark plug replacement as recommended by the technician. The service representative charged me for replacing coils and spark plugs and did not bother to check that they are covered under warranty. I was not charged for the replacement. I leased a vehicle at my own cost. I have not been reimbursed for the cost of the rental car. Finally, the day after taking back my car, the check engine light came on and has been on since bringing my vehicle. Except for new spark plugs, I am in a worse position than I was before taking my car in for inspection and service. Please hire more technicians at this location. At this location, I have had only good experiences in the past for the scheduled maintenance services. I leased then bought my car from the dealership. I want to know what is causing my service light to be on and what needs to be done to fix it. I want to be reimbursed for the cost of the rental car.

Rolf the service advisor was excellent, however the time it took to complete, I felt was too long. Especially since I was coming from Morgan Hill

Excellent customer service. Friendly and attentive staff. Quality and trust is clear at every visit. I appreciate the accommodations

Very easy process with great information and low pressure to come to a decision. Excellent variety of vehicles and choices. Best warranty in its class coupled with solid craftsmanship is the best option for us! Thoroughly recommend this car dealership

We had an excellent experience from start to finish. The sales and finance teams were friendly and professional.

The facility is clean and staff are very helpful and professional. They helped me to understand what kind of car that I might interesting.

Great experience with Rolf Wick getting my Ioniq 5 serviced. Having had some not so pleasant experiences at this service center in the past, my faith in this center has been restored!