Great experience with Tony at the Salinas Honda location who was exceptionally great and friendly, he made the new car shopping for my growing family so easy while making us feel heard. I will definitely be recommending anyone who I know is in need of a car his way.

I’ve never had an easier car purchase. Everyone that helped me was quick to reply and very knowledgeable. Highly recommend purchasing a car here.

Nice folks

Jerry the salesman and Daniel the finance manager took great care of me and my family getting us into a nice Volkswagen Passat for a great price. Would definitely recommend anyone to work with them.

I have been given the runaround on the efforts on their end with getting something fixed on my car that was covered. They supposedly submitted it and it was denied and then they blamed me a year later after I find out that it was covered and then now that it's almost expired or did expire, we find out that it was covered when I originally asked about it... This was the first time I ever got a new car and I have completely paid it off now and this is still not resolved one manager who was on ... Read More

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Yelp - Oct 24, 2026

I have been given the runaround on the efforts on their end with getting something fixed on my car that was covered. They supposedly submitted it and it was denied and then they blamed me a year later after I find out that it was covered and then now that it's almost expired or did expire, we find out that it was covered when I originally asked about it... This was the first time I ever got a new car and I have completely paid it off now and this is still not resolved one manager who was on top of it. I was waiting for him to contact me and then when I come back in for my next service, I bring it up and supposedly that manager left now we got a new guy and we're gonna have to resubmit it again blah blah blah and they don't follow up ever.. and it's crazy is that when I take my car in for my "" scheduled maintenance they were telling me how bad my brakes were and my rotors and then it was critical and dangerous to drive my car at that point. The price they quoted me was so outlandish I couldn't believe it so of course I was gonna take it to my own Guy... my rotors were perfectly fine still and absolutely did not need to be changed. All I needed was brake pads. I spent less than 100 bucks shame shame shame, and funny how I still haven't heard back about this thing that they're supposed to fix that was covered yada yada... oh I'm sure somebody's gonna listen now that I went from a five star review to barely a two.. some of the advisors are absolutely amazing my salesman. He was absolutely amazing when I bought the car.... anything more than that I cannot give them credit.. they had me coming in basically once a year for my maintenance and I was supposed to be coming in twice a year so I almost lost half of my maintenance plan so what do I get my last few months of being covered still oh I'm gonna get a oil change every three months lucky me so I only have a few months left and we'll see if somebody actually sees this review.. look at my name look at the concerns I've brought for and tell me why, am I being being treated so poorly? Is it because my car is paid for now? Is it because I don't sign up for any of your outlandish fixes that are overcharged??? I always would hope that what you guys were telling me early on was the truth but really you were just trying to sell.. and that sucks..

Wow, I sure wish I'd read the other rating from EV drivers before getting service here. They charged $1500 for an air filter change, brake fluid flush, and tire rotation, plus a bunch of stupid stuff like "ac deodorizer" and cleaning the pins of the charge port. And they did something wrong with the air filter and I had to take it back to be fixed! Stupid me for not researching what Hyundai actually requires...but shame on them for useless upsells and shoddy work. Not going back.

Three years ago, I accompanied my sister who was purchasing a vehicle at Capitol Volkswagen. As I waited for her to complete the paperwork, the sales manager approached me & inquired if I was interested in making a purchase as well. At the time, I wasn’t financially prepared to do so. I explained that I was currently under a lease with 7 months remaining & expressed my concerns about the car being over the contracted mileage limit. The sales manager offered to look up my lease information and before long, I was offered a great deal to lease a brand ... Read More

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Google - Oct 23, 2026

Three years ago, I accompanied my sister who was purchasing a vehicle at Capitol Volkswagen. As I waited for her to complete the paperwork, the sales manager approached me & inquired if I was interested in making a purchase as well. At the time, I wasn’t financially prepared to do so. I explained that I was currently under a lease with 7 months remaining & expressed my concerns about the car being over the contracted mileage limit. The sales manager offered to look up my lease information and before long, I was offered a great deal to lease a brand new car with no money down and a similar monthly payment. The friendly service of the sales team not only impressed me, but they were generally interested in being of assistance. Yesterday, I was able to obtain financing to purchase that vehicle with the assistance of concierge, Uwana Udofia, who worked tirelessly on my behalf. The level of service that I received from the sales and finance team at Capitol VW has been by far the best experience that I’ve ever had when purchasing a vehicle. I highly recommend selecting Capitol VW for your next purchase. They understand that life happens and when it does, there’s a team of professionals who care about keeping you in your vehicle and on the road. Thank you to Capitol VW for paying attention to the needs of your customers!

I hate car salesman and car dealerships! But, this experience was tolerable. The low pressure sales was nice, Darius was very laid back and knew all the details about various Subaru models. I feel I got a reasonable deal on a Crosstrek, and the manager, Derek, offered to repaint a small blemish before I took over. One slight negative was Derek stating he was offering a “firm handshake and a full tank.” Alas, the car had 1/4 tank at pickup, but all in all, not a bad experience.

The process was stress free and seamless

I wouldnt recommend bringing your car here for any type of service. They do a poor job and cause new issues and then will charge an additional $335 for diagnosing the new issues they caused. They take advantage of people who don't know enough about cars to understand when they are deceiving you.

Mychal and the team were responsive, friendly, and accommodating.

the worst car purchasing experience ever. Buyer beware. will sell you extended warranty when you don't need them and management does not care.

Awesome people great experience!! AAA+++

Excellent customer service. Eric (sales rep) and Ericka (finance rep) went above and beyond staying late on a Friday night to wrap up a deal for my sweet Ioniq 5. And follow-up visits with complimentary charging only reinforced how right this decision was. As a first time new vehicle owner and EV at that, I needed the hand -holding. I was careful to read all the fine print and they were as patient and helpful as can be. Thank you @eric and @erick!!!

Forgot about us and we were waiting for 40 minutes for our car after recall

Extremely helpful, fast & easy

La gente es muy amable y tienen una excelente atención, es un lugar muy agradable

Read at DealerRater

They give bad customer service my brother took his car for service and I called Jessie yates she never answered her phone or returned my e mail or text then I called and a girl transferred me to manager same thing no call back no nothing don't recommend this place at all.

Five stars for Eric and Muneesh at Capital Hyundai! I purchased a used Toyota Camry at a fair price, and their service exceeded my expectations. To my amazement the car came with a free 1 year 12 mile warranty! It's 6 years old & not a Hyundai. This is in heard of when buying a used car. Eric was helpful and professional from the start. When he needed to hand things over to Muneesh to finish the sale, Muneesh continued that same excellent service. My car was freshly washed and filled with gas when I arrived, ready to go! Muneesh was knowledgeable ... Read More

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Yelp - Oct 8, 2026

Five stars for Eric and Muneesh at Capital Hyundai! I purchased a used Toyota Camry at a fair price, and their service exceeded my expectations. To my amazement the car came with a free 1 year 12 mile warranty! It's 6 years old & not a Hyundai. This is in heard of when buying a used car. Eric was helpful and professional from the start. When he needed to hand things over to Muneesh to finish the sale, Muneesh continued that same excellent service. My car was freshly washed and filled with gas when I arrived, ready to go! Muneesh was knowledgeable about the Camry and went above and beyond to make sure Apple CarPlay worked before I left. He knew how important that feature was to me. When we discovered my iPhone cord wasn't compatible, he went around the entire dealership asking other employees for a cord so we could test it. I really appreciated his patience and determination to make sure everything worked. Their care continued after the sale. When I had a few follow-up questions, both gentlemen returned my calls quickly--even on their days off. Eric even called me back while he was home sick! I highly recommend asking for Eric and Muneesh, whether you're shopping for a Hyundai or a used vehicle. Their professionalism, attention to detail, and willingness to go the extra mile made this a wonderful car-buying experience! Ask for Eric or Muneesh!!

Ask for Richard he does a fantastic job

Eric Wong and Andre' (Used Car Manager) was super amazing!! Eric made sure I felt very comfortable and happy with new/used car, Hyundai 2023 Santa Fe Hybrid. He's the one to go to if you have doubts about the which car I should select. He helped me look at my next car advantages like safety, comfort, and handling. Also, pointed out some features I didn't know it had like the sound system! Let me not forget Andre', who worked very hard to get me at the price I wanted! He also spent time ensuring I understood the lease ... Read More

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Yelp - Oct 6, 2026

Eric Wong and Andre' (Used Car Manager) was super amazing!! Eric made sure I felt very comfortable and happy with new/used car, Hyundai 2023 Santa Fe Hybrid. He's the one to go to if you have doubts about the which car I should select. He helped me look at my next car advantages like safety, comfort, and handling. Also, pointed out some features I didn't know it had like the sound system! Let me not forget Andre', who worked very hard to get me at the price I wanted! He also spent time ensuring I understood the lease buyout versus the purchase of a used car! This so I can make an informed decision. So I chose to purchase the same model just the higher trim level, limited, and I can't be more happier! Thank you Eric and Andre' for one fabulous night when I purchase my first car! I love Hyundai's!!

Don't buy from these people advertised a price and scammed many people. Wouldn't agree to advertised price. Bait and switch

Terrible service from Capitol Hyundai's Parts Department. I rarely leave negative reviews, but my experience with the Parts Department was unacceptable. I spent nearly 30 minutes on hold after being told my call would be transferred. No one answered or provided an update. I was driving to the dealership with limited time and needed to speak with someone in Parts before arriving. Instead, I wasted half an hour waiting on the phone, only to arrive and find the department closing despite its posted hours ending at 5:00 p.m. Customers have jobs and schedules too. Leaving someone waiting that long and ... Read More

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Yelp - Oct 6, 2026

Terrible service from Capitol Hyundai's Parts Department. I rarely leave negative reviews, but my experience with the Parts Department was unacceptable. I spent nearly 30 minutes on hold after being told my call would be transferred. No one answered or provided an update. I was driving to the dealership with limited time and needed to speak with someone in Parts before arriving. Instead, I wasted half an hour waiting on the phone, only to arrive and find the department closing despite its posted hours ending at 5:00 p.m. Customers have jobs and schedules too. Leaving someone waiting that long and then providing no assistance shows a serious lack of professionalism and respect for their time. I wasn't asking for a favor. I expected basic customer service: answer the phone, provide clear information, and assist customers during business hours. Management needs to address how the Parts Department handles calls and treats customers. This experience was frustrating and completely unacceptable.

Terrible service from Capitol Hyundai’s Parts Department. I rarely leave negative reviews, but my experience with the Parts Department was unacceptable. I spent nearly 30 minutes on hold after being told my call would be transferred. No one answered or provided an update. I was driving to the dealership with limited time and needed to speak with someone in Parts before arriving. Instead, I wasted half an hour waiting on the phone, only to arrive and find the department closing despite its posted hours ending at 5:00 p.m. Customers have jobs and schedules too. Leaving someone waiting that long and ... Read More

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Google - Oct 6, 2026

Terrible service from Capitol Hyundai’s Parts Department. I rarely leave negative reviews, but my experience with the Parts Department was unacceptable. I spent nearly 30 minutes on hold after being told my call would be transferred. No one answered or provided an update. I was driving to the dealership with limited time and needed to speak with someone in Parts before arriving. Instead, I wasted half an hour waiting on the phone, only to arrive and find the department closing despite its posted hours ending at 5:00 p.m. Customers have jobs and schedules too. Leaving someone waiting that long and then providing no assistance shows a serious lack of professionalism and respect for their time. I wasn’t asking for a favor. I expected basic customer service: answer the phone, provide clear information, and assist customers during business hours. Management needs to address how the Parts Department handles calls and treats customers. This experience was frustrating and completely unacceptable.

Bait & Switch won't honor advertised price on their own website.

Amazing experience with Eric! We were able to get in and out under 3 hours and we love the car! Will keep coming back for our needs

Francisco Gil Skewes made buying our car a smooth and enjoyable experience. From the moment we walked in, he was friendly, professional, and never pushy. He set up our test drive, answered every question we had, and explained everything clearly. Thanks to Capitol Hyundai's August year-end sale, he got us a significant discount and a really low APR, with upfront pricing and no surprises. Thank you also to Amrit Timilsina for his help with the financing and getting everything wrapped up. We love our new car and would happily recommend Capitol Hyundai. Thank you, Francisco!

One of the best car buying experiences I’ve had. Staff is friendly and knowledgeable. Negotiations are low key, low pressure. I am very happy with my deal and my new Tucson.

Let me start off by saying the sales department is very good so I in no way want to cast a negative comment on that department. However my 2026 Tucson Hybrid limited has had three recalls so far, the first recall went fairly well, the service advisor said that it will take at least a day or more so he got me a loaner car which was nice since I live 40 minutes away. The second recall was not so nice, and I also asked if they could fix the back seat 3/4 panel it wasn’t staying down (latched). He offered a ... Read More

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Google - Oct 1, 2026

Let me start off by saying the sales department is very good so I in no way want to cast a negative comment on that department. However my 2026 Tucson Hybrid limited has had three recalls so far, the first recall went fairly well, the service advisor said that it will take at least a day or more so he got me a loaner car which was nice since I live 40 minutes away. The second recall was not so nice, and I also asked if they could fix the back seat 3/4 panel it wasn’t staying down (latched). He offered a loaner car because he indicated that again it might be a couple of days. I had to call a couple of times the second day to find out if the car is ready, he said yes so late in the afternoon on the second day I arrive only to find out that they didn’t even work on the rear seat . I indicated that I’ll make another appointment to get it repaired. In the meantime I received another recall so I called and scheduled a third visit with the intention of getting the rear seat fixed along with the recall. All went well at the service advisor counter and I signed the paperwork and said it will be several days maybe. I said okay but then he informed me he doesn’t have any loaner cars, I said why didn’t you tell me before I cam here as I live 40 minutes away. No real answer other than he said I can rent a car ( by the way at my expense). So I had no choice. I brought the car in early Thursday expecting to pick up the vehicle by Friday afternoon. Two somewhat simple repairs a recall and a seat adjustment. I tried calling on Friday afternoon and left two messages, I texted the advisor twice, no response at all”all”. So now I have the car for the weekend and Monday is Labor Day so I have a rental all weekend. I tried calling in the am on Tuesday and was able to reach him. He indicated the car will be ready around noon. I returned the rental car and picked up my vehicle. So I’m out 250.00, for a Hyandai recall and a legitimate repair. A consumer should not have to pay for a Hyandai recall!!! And the service was terrible. If your buying an Hyandai, please consider the above and maybe choose a different dealership, service after the sale is just as important as the sale.

Treated with respect and promptly. Performed the service at my recommended time, while I waited.

We've had an enormously frustrating experience with Capitol Hyundai Service, getting the run-around constantly and getting no results in solving our issue. My 2017 Santa Fe Sport was running great, went in for regular service call and had drive belt changed, came out idling high, shifting roughly, sluggish and slow to accelerate, and driving extremely jerky after cold start/warmup period. Capitol Hyundai charged us a diagnosis fee, said our battery was bad, and we spent hundreds to replace all to no avail. Nothing's changed about the way the car runs. Come to find out after the fact, an ... Read More

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Google - Oct 1, 2026

We've had an enormously frustrating experience with Capitol Hyundai Service, getting the run-around constantly and getting no results in solving our issue. My 2017 Santa Fe Sport was running great, went in for regular service call and had drive belt changed, came out idling high, shifting roughly, sluggish and slow to accelerate, and driving extremely jerky after cold start/warmup period. Capitol Hyundai charged us a diagnosis fee, said our battery was bad, and we spent hundreds to replace all to no avail. Nothing's changed about the way the car runs. Come to find out after the fact, an ECU update was also applied during that service - version 9C2 -- and these symptoms fit that issue exactly -- an issue that Hyundai already knows about but no one made a peep to us the entire time they took our money. My car was in their shop for around three weeks of total time to 'diagnose' with no results at all. The manager there finally said we needed to get 'approval' from Hyundai Customer Care to roll back the ECU update if we wanted that done to try to diagnose why my car seems broken after their service. After yet more weeks going back and forth with Hyundai Customer Care, they said they don't do those kinds of approvals and referred me right back to Capitol Hyundai for more 'diagnosis'. No one ever gets back to us at this location; they leave us hanging sometimes for a week at a time with no contact despite repeated attempts. We are in the middle of a wild goose chase looking at everything but the actions that were taken at that initial service visit, with Hyundai charging me all the way to just shoot in the dark. It's unreal. Zero stars if I could and we will never buy another Hyundai. It's just not worth this.

Mustaffa helped my parents with great customer service, and very helpful he knows what hes doing.great guy

Unfortunately, this is the local facility for me to get service done for my car, which I actually bought from them. And my car is not some used low-end one, it is the flagship top-of-the-line fully loaded one. So I had some level of expectation that I would get decent customer support and service to maintain my car. To say I'm disappointed that I have to deal with this service department is an understatement. They are horrendous with communication, one of the worst I've ever experienced in my adult life, and I have owned well over eight different ... Read More

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Google - Sep 29, 2026

Unfortunately, this is the local facility for me to get service done for my car, which I actually bought from them. And my car is not some used low-end one, it is the flagship top-of-the-line fully loaded one. So I had some level of expectation that I would get decent customer support and service to maintain my car. To say I'm disappointed that I have to deal with this service department is an understatement. They are horrendous with communication, one of the worst I've ever experienced in my adult life, and I have owned well over eight different cars from a variety of different middle and upper level brands. The level of dismissiveness and lack of communication that I've experienced from this group despite repeatedly literally begging for information and updates is just appalling. I actually took my matter up with the Hyundai corporate office, which tried to intervene, but genuinely I don't see much of an improvement from my service rep or the management, and it is just so disappointing. This whole dealership operation is a big disappointment, and if I had a choice, I would never buy another car from them knowing that their service department is so lacking in basic care and communication. Save yourself a headache and shop somewhere else. Don't waste your nerves.

Unfortunately, this is the local facility for me to get service done for my car, which I actually bought from them. And my car is not some used low-end one, it is the flagship top-of-the-line fully loaded one. So I had some level of expectation that I would get decent customer support and service to maintain my car. To say I'm disappointed that I have to deal with this service department is an understatement. They are horrendous with communication, one of the worst I've ever experienced in my adult life, and I have owned well over eight different ... Read More

Full review text opened.

Google - Sep 29, 2026

Unfortunately, this is the local facility for me to get service done for my car, which I actually bought from them. And my car is not some used low-end one, it is the flagship top-of-the-line fully loaded one. So I had some level of expectation that I would get decent customer support and service to maintain my car. To say I'm disappointed that I have to deal with this service department is an understatement. They are horrendous with communication, one of the worst I've ever experienced in my adult life, and I have owned well over eight different cars from a variety of different middle and upper level brands. The level of dismissiveness and lack of communication that I've experienced from this group despite repeatedly literally begging for information and updates is just appalling. I actually took my matter up with the Hyundai corporate office, which tried to intervene, but genuinely I don't see much of an improvement from my service rep or the management, and it is just so disappointing. This whole dealership operation is a big disappointment, and if I had a choice, I would never buy another car from them knowing that their service department is so lacking in basic care and communication. Save yourself a headache and shop somewhere else. Don't waste your nerves.

Dealership was very professional and easy to work with. Jason was extremely helpful finding us the car that fit our needs and get us an extremely great price!

Alexis my rep was great. Low pressure, responsive. Relatively little dealer shenanigans and quick through finance. E-signing speeds things up nicely.

I love working with Capitol Hyundai! They make it so easy, they are transparent, and they are so thoughtful about the customer.

Read at DealerRater

My wife and I visited Capitol Hyundai to purchase a new Santa Fe Hybrid in September 2026. It was my first time buying from a DGDG dealer, and we were helped out by Muneesh Sharma, who provided an incredible experience for us from start to finish. Muneesh showed us through all the features of the vehicle during the test drive, and made sure that we understood everything about our financing terms. The best part for me was Muneesh's honesty and transparency. There were no games being played like in other car buying negotiations—Muneesh laid everything out clearly and left ... Read More

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Google - Sep 26, 2026

My wife and I visited Capitol Hyundai to purchase a new Santa Fe Hybrid in September 2026. It was my first time buying from a DGDG dealer, and we were helped out by Muneesh Sharma, who provided an incredible experience for us from start to finish. Muneesh showed us through all the features of the vehicle during the test drive, and made sure that we understood everything about our financing terms. The best part for me was Muneesh's honesty and transparency. There were no games being played like in other car buying negotiations—Muneesh laid everything out clearly and left no confusion about what we were agreeing to. I had heard of DGDG's reputation of honesty and transparency before, but after this experience, I believe it. Thanks Muneesh!

Tl;Dr: This place has (mostly) nice people working there but it's almost comical levels of dysfunctional. If you choose to buy from here, make sure you look over what your buying multiple times before signing anything, and ask about previous damage. I had an extremely disappointing experience purchasing a brand-new 2026 Hyundai Ioniq 5 Limited from Capitol Hyundai. I bought the car on July 4, 2026. Before leaving the dealership, I discovered damage to three wheel arch moldings. It was documented and I received a due bill for repairs. Shortly afterward, I also found preexisting damage to the driver-side bumper and noticed ... Read More

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Yelp - Sep 26, 2026

Tl;Dr: This place has (mostly) nice people working there but it's almost comical levels of dysfunctional. If you choose to buy from here, make sure you look over what your buying multiple times before signing anything, and ask about previous damage. I had an extremely disappointing experience purchasing a brand-new 2026 Hyundai Ioniq 5 Limited from Capitol Hyundai. I bought the car on July 4, 2026. Before leaving the dealership, I discovered damage to three wheel arch moldings. It was documented and I received a due bill for repairs. Shortly afterward, I also found preexisting damage to the driver-side bumper and noticed the car had been delivered with the wrong floor mats. I brought the vehicle in for repair on July 15. Rolf in service was excellent and took my concerns seriously. On July 17, I also spoke with General Manager Joanne Burgherr, who was lovely with us and took the time to listen. That same day, Service Manager Devin Miller told me something much more concerning: the vehicle had already been identified as damaged during the dealership's pre-inspection process and was supposed to be repaired before being placed on the sales floor. According to Devin, when he came back after the Fourth of July holiday, he found out it had already been sold before the damages could be fixed. Had I known that, I would never taken delivery of this particular car. I accepted delivery at the time because it was documented, I received a written due bill, and I was assured the vehicle would be restored to factory-new condition. This turned out to be a big mistake. On July 20, I was told the car was ready. I returned the morning of July 21 and the repair was nowhere close to what I had been promised. The deepest wheel arch scratch had been sanded down and painted but the gouge was still clearly visible. This was especially frustrating because the molding is a removable clip-on part that could have been replaced. The pre-existing bumper damage was completely ignored and to add insult to injury, they managed to cause new damage that had not been there when I dropped the car off. The vehicle was sent back for another repair attempt that day but by July 23 the dealership and I agreed to roll back the purchase entirely. Devin did not respond to my July 21 message until July 26, three days after we had agreed to unwind the deal. He berated me over text saying he personally inspected the car and said the wheel arches matched the OEM paint. But the issue was not the paint match, it was the fact the underlying damage was still visible, and that the car had gotten new damage while in service. Unfortunately, the rollback did not end the problems. The dealership owed me approximately $30,000 and initially told me the check had been mailed on July 28. A week after it still hadn't arrived, I followed up by email on August 7. When the check arrived it was dated July 28, but the envelope was postmarked August 8, the day after my follow-up. Had the dealership disclosed the vehicle's condition before the sale, I could have chosen another car and avoided this entire situation. Joanne and Rolf both treated me very well, but that was not enough to overcome the broader experience. Based on my experience, Capitol Hyundai is not a dealership I will be working with again. I have since purchased the same vehicle from another Hyundai dealership without issue. If you are considering buying here, inspect the vehicle carefully before signing or taking delivery, document everything, and get every commitment in writing.

Richard was professional, helpful, and easy to work with. He answered my questions clearly and made the experience straightforward. I appreciated his help and would recommend working with him.

Read at DealerRater

This is now my second purchase from Capital Hyundai, and there is no doubt that I made the right decision to return. The customer service was exceptional from beginning to end, and I walked away with a car that catches everyone’s attention. In particular, my sales representative, Hong, took his time walking me through a variety of options, explaining the pros and cons of each one and providing thoughtful feedback along the way. At no point did I feel pressured to make a quick decision or feel like I was dealing with someone who was more focused on earning ... Read More

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Google - Sep 25, 2026

This is now my second purchase from Capital Hyundai, and there is no doubt that I made the right decision to return. The customer service was exceptional from beginning to end, and I walked away with a car that catches everyone’s attention. In particular, my sales representative, Hong, took his time walking me through a variety of options, explaining the pros and cons of each one and providing thoughtful feedback along the way. At no point did I feel pressured to make a quick decision or feel like I was dealing with someone who was more focused on earning a commission than helping me find the right car. In fact, I took about three weeks to make my decision, and Hong was extremely professional, accommodating, patient, and responsive throughout the entire process. He gave me the space I needed while always being available when I had questions. Of course, some negotiation was involved to close the deal, but I truly feel that Hong and the management team worked with me and gave me the absolute best deal possible. When it was time to make payment, the finance team presented me with great options, and at no point did I feel pressured to purchase any of the usual “extras.” What a relief! What impressed me just as much was Hong’s follow-up after the sale. He found the perfect balance—checking in enough to make sure I was happy with my purchase without ever being excessive or intrusive. It genuinely felt like he cared about my experience as a customer even after the deal was complete. Overall, Hong and the entire Capital Hyundai team made this a great experience from start to finish. There’s a reason I came back for my second purchase, and based on this experience, I wouldn’t hesitate to return again.

We had a great experience with Hyundai Capitol. Richard went extra mile to make it smooth for us to purchase our car. He was very thorough, transparent and communicated clearly and politely. The sales service was very prompt and made it comfortable to discuss and complete purchasing process.

Thank you to Gil and all at Sunnyvale Honda very kind employees, peaceful atmosphere, and will stay with you to answer questions as long as you need

If I could give no stars I would. I drove 6+ hours to get a vehicle from here. Because I wanted a certain color. Marco sent me a video so I could see the car. Which was nice. But once I left there, no customer service. Actually they quit answering my calls, completely. I was told that they would send me a second fob and the 2 keys to open the hidden handle assist. They were never sent. They said come here and we will give it to you. They all knew that I lived more than 6 hours away. I told them ... Read More

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Google - Sep 22, 2026

If I could give no stars I would. I drove 6+ hours to get a vehicle from here. Because I wanted a certain color. Marco sent me a video so I could see the car. Which was nice. But once I left there, no customer service. Actually they quit answering my calls, completely. I was told that they would send me a second fob and the 2 keys to open the hidden handle assist. They were never sent. They said come here and we will give it to you. They all knew that I lived more than 6 hours away. I told them if I drive back there that they can keep the car. NO COMMUNICATION AFTER I SIGNED. VERY RUDE. I would not recommend this dealer to anyone. They are only looking for the sell and they don’t care about people.

Probably the best car buying experience I've had in 20 years. We came here because another dealership in Watsonville canceled our appointment 45 minutes beforehand because the car we wanted was still out being used by an employee for the second day in a row. We decided to look at another vehicle, and walked into the DGDG dealership without an appointment. Not only did we find the car we wanted, but they gave us a fair price for our trade in, and we drove away in less than two hours! Richard was very helpful, polite and did not pressure us at ... Read More

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Yelp - Sep 21, 2026

Probably the best car buying experience I've had in 20 years. We came here because another dealership in Watsonville canceled our appointment 45 minutes beforehand because the car we wanted was still out being used by an employee for the second day in a row. We decided to look at another vehicle, and walked into the DGDG dealership without an appointment. Not only did we find the car we wanted, but they gave us a fair price for our trade in, and we drove away in less than two hours! Richard was very helpful, polite and did not pressure us at all. Once we install solar and decide to get an EV, we'll be coming back to Capitol Hyundai!

Went in beginning of summer looking for a car. We talked to Khalil who showed us around and we felt really comfortable and confident in him! He kept in contact letting us know deals and what was available. I let him know to keep me posted and thank goodness he did! Found my dream car- he made the entire experience easy and smooth. Very happy!! Had a horrible experience with another dealership so was super nervous about the whole car buying experience again but thankfully we found Khalil! The entire Hyundai team was amazing. Everything was explained and if we ... Read More

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Yelp - Sep 21, 2026

Went in beginning of summer looking for a car. We talked to Khalil who showed us around and we felt really comfortable and confident in him! He kept in contact letting us know deals and what was available. I let him know to keep me posted and thank goodness he did! Found my dream car- he made the entire experience easy and smooth. Very happy!! Had a horrible experience with another dealership so was super nervous about the whole car buying experience again but thankfully we found Khalil! The entire Hyundai team was amazing. Everything was explained and if we had any questions they were super helpful! Best dealership I have delt with! Amazing thank you Hyundai!! Love my Santa Cruz!

Manny helped me get my dream vehicle. This place was very straight forward and helpful. Would definitely recommend them and will be referring people here! Ask for Manny to help you have your best car buying experience!

Sales and all services are excellent. Very polite and take time to help me understanding my new car functions. Always helpful.

Product expert Jordani was helpful. Answered all questions. He knows inside out of the details of the car and well versed in helping to choose the right car and right program. No hassle car buying. Finance manager Erika is great. Overall such a pleasant car buying experience

Very disappointed with the service experience at Capitol Hyundai. My wife brought our leased 2024 IONIQ 5 in at about 17,000 miles for routine scheduled maintenance. The dealership recommended and upsold her a "16k service" package for hundreds of dollars more than the tire rotation and cabin air filter that would be sensible. The package included an A/C deodorizer spray treatment for mold (??), cleaning charging port pins (???), and other rip-offs. Good job getting your upsell commission David. For a nearly new EV, much of this appears to be dealer-added service rather than meaningful maintenance required by Hyundai at this mileage. ... Read More

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Yelp - Sep 19, 2026

Very disappointed with the service experience at Capitol Hyundai. My wife brought our leased 2024 IONIQ 5 in at about 17,000 miles for routine scheduled maintenance. The dealership recommended and upsold her a "16k service" package for hundreds of dollars more than the tire rotation and cabin air filter that would be sensible. The package included an A/C deodorizer spray treatment for mold (??), cleaning charging port pins (???), and other rip-offs. Good job getting your upsell commission David. For a nearly new EV, much of this appears to be dealer-added service rather than meaningful maintenance required by Hyundai at this mileage. Buyers should be very careful here: ask specifically for only the maintenance required by Hyundai's factory schedule, get each item priced separately, and don't assume a package labeled "16K service" represents manufacturer-required maintenance. I expect a dealer service department to clearly distinguish required maintenance from optional dealer-recommended add-ons, particularly on an EV with only 17,000 miles.

Under warranty for new car clean up when we left the lot and brought it back hood had a scratch, back indoor panel had a hole , swirl marks on plastic panel outside, scuff marks under drivers side door, service rep was great! Should have not left the lot that way!

Worked with Hong Nguyen letting him know what we were looking for in a vehicle. We’ve done about 4 months of research and knew what we were looking for. He listened, wasn’t pushy, and really helped us dial in the vehicle for our growing family needs. The whole staff at Capital Hyundai really accommodated our family. We never felt pressured into making this big of a purchase. Awesome team!

We recently purchased a 2027 Hyundai Palisade Hybrid Calligraphy from Capitol Hyundai in San Jose, and the whole experience was excellent. The process was straightforward from start to finish, the team was open and transparent at every step, and they worked hard to accommodate our needs, walking us through options that covered most of what we were looking for. Our sales rep clearly knew the product inside and out, and took the time to set everything up for us before we drove off. Negotiations were smooth and fair, with no pressure tactics or surprises. Special thanks to Bibek and Danny — both ... Read More

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Google - Sep 16, 2026

We recently purchased a 2027 Hyundai Palisade Hybrid Calligraphy from Capitol Hyundai in San Jose, and the whole experience was excellent. The process was straightforward from start to finish, the team was open and transparent at every step, and they worked hard to accommodate our needs, walking us through options that covered most of what we were looking for. Our sales rep clearly knew the product inside and out, and took the time to set everything up for us before we drove off. Negotiations were smooth and fair, with no pressure tactics or surprises. Special thanks to Bibek and Danny — both were fantastic to work with and made the whole process feel easy. The one area for improvement is the documentation/paperwork time, which could be streamlined, it took longer than expected. Otherwise, a great experience, and we'd recommend Capitol Hyundai to anyone in the market for a new car.

They take customer requests seriously and make every effort to provide a loaner or cover a rental car.

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I had a great experience at Capitol Hyundai! Hong was incredibly helpful, patient, and easy to work with throughout the entire process. He took the time to answer all of our questions and made everything feel comfortable and straightforward without ever being pushy. I really appreciated how much he cared about making sure we found the right car for us. I’m so happy with my Tucson Hybrid and grateful to Hong and the team for making the experience such a positive one!

Absolutely amazing customer experience at Capitol Hyundai. Khalil is the best; he was super knowledgeable and helpful to both myself and my fiance find the perfect car. If you want someone who will go above and beyond to help you find the perfect car, Khalil is the best man for you!

Jerry is a great person to deal with, no pressure no push. Love him

Just terrible. I brought my car in to take care of 2 issues and was told that my car would be ready in a few days. My "service" adviser gave me their cell #, told me that they would send me updates, and that the best way to contact them was via text. After a few days had passed and I hadn't heard anything, I texted them to get an update. No response. I sent another text. No response. I tried calling the service center desk. No one answered the phone. I tried again later. Again, no one answered. ... Read More

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Yelp - Sep 4, 2026

Just terrible. I brought my car in to take care of 2 issues and was told that my car would be ready in a few days. My "service" adviser gave me their cell #, told me that they would send me updates, and that the best way to contact them was via text. After a few days had passed and I hadn't heard anything, I texted them to get an update. No response. I sent another text. No response. I tried calling the service center desk. No one answered the phone. I tried again later. Again, no one answered. After 2 days of absolute radio silence from the service department and past the time when my car was supposed to be fixed, I got a text from them that it was ready. When I got there, I realized that they had only fixed one of the issues, and they said that they would need to keep it longer. Uh, well, I live an hour away and getting to the dealership and back home is kinda difficult when my car's in the shop so thanks for wasting my time. Two days later, I was back to pick up my car (again). Before signing anything, I asked the "service" adviser (who was in the process of chewing out when of their colleagues when I got there) if they had tested the part that had been replaced to make sure that it worked (it was some electronics). They said no and got spicy when I asked if it could be tested - as if asking to make sure that the part they had replaced actually worked was the most insane request they had ever heard. After insisting that it be tested (which only took 5 minutes), I was satisfied that it worked, and drove off vowing never to set foot in this dysfunctional establishment again.

Ive been to Hyundai dealerships in CA, NV, and MN and this is the slowest service. They told me to drop of my car on a Tuesday, they’d contact me Thursday or Friday with assessment (which they charge $300 for). When I dropped off the car, the advisors kept trying to get a hold of someone on the walkie, took them about 20 minutes to finally get a response to get my house key I had left. They don’t offer rides home like some dealerships do within a certain mile radius. The NEXT Monday I called because no one had ... Read More

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Google - Sep 2, 2026

Ive been to Hyundai dealerships in CA, NV, and MN and this is the slowest service. They told me to drop of my car on a Tuesday, they’d contact me Thursday or Friday with assessment (which they charge $300 for). When I dropped off the car, the advisors kept trying to get a hold of someone on the walkie, took them about 20 minutes to finally get a response to get my house key I had left. They don’t offer rides home like some dealerships do within a certain mile radius. The NEXT Monday I called because no one had updated me about my car like they said they would. when I was transferred no one answer. On Tuesday I called and no one answered. Now Wednesday, Ken is off again and I have to call multiple times just to talk to a manager who tells me I have to wait another day. I’ve now not had a car for a week. According to them they are working with 3/6 advisors. Either figure out staffing or figure out how to be better at communicating with clients.

They have a great team. Very professional, very friendly and willing to work with you.I traveled up from the Monterey Bay Area and they gave me a great deal. It was well worth the trip. I wouldn’t hesitate to recommend Hyundai and all of the other dealerships under the DGDG auto group. Capitol Subaru deserves a shout out as well.

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I am a Costco member and the the reason we bought car from Capitol Hyundai as you had gray exterior color available otherwise we would have bought car from Hundai of San Bruno as they were upfront with Costco member pricing for the car where as I was getting different quotes

THIS PLACE SCAMMED OUR TRUST AND WILL NEVER BUY ANY CAR AGAIN Very disappointed with the recent car we bought from them. Last year, our family got a Hyundai Santa Fe 2023 with no issue. We were all happy with the car, so decided to get another car this year. We came again in March this year, brought Sonata hybrid 2017 and they claimed that the car was just pulled in with NO ISSUES. Drove for a month without problems - that's what we thought. Now, starting mid of April, the car got a sign that say Check Hybrid System. Drove ... Read More

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Yelp - Aug 20, 2026

THIS PLACE SCAMMED OUR TRUST AND WILL NEVER BUY ANY CAR AGAIN Very disappointed with the recent car we bought from them. Last year, our family got a Hyundai Santa Fe 2023 with no issue. We were all happy with the car, so decided to get another car this year. We came again in March this year, brought Sonata hybrid 2017 and they claimed that the car was just pulled in with NO ISSUES. Drove for a month without problems - that's what we thought. Now, starting mid of April, the car got a sign that say Check Hybrid System. Drove the car to an outside mechanical repair, and they claimed that there was no oil (?) like we just got the car for a month. Paid $500 for just diagnostic and oil (it's more than our monthly payment lol). Drove again for several days, got trouble again, brought it to Hyundai Fremont because it's was the closest one to us at that time. The store claimed first that there were mechanical issues and charged us for like $5k (like how came we had that much money). When we brought the car, they forced us to buy insurance, and Fremont claimed that the insurance DIDN'T cover any repairs (what a surprise like what services could even do with insurance). Drove back to Capitol and talked to one of the agents, he said that if they brought back, the car would only be $500 when we bought $10k for just an OLD car. After yelling and arguing, we talked to the manager and he said that the insurance didn't cover anything (like what?). He said that he's gonna remove it (and guess what it's STILL on our payment lol). Talked to the hotline several days, Fremont claimed that they would do everything for free. After taking the car back just several days, guess what SAME THING happened. Decided to drive back to Capitol. Left the car there and went on vacation. They claimed that there was no oil even though we just CHANGED in April. Had to pay $200 for oil to get our car. They claimed that try to drive 1000 miles to see anything happened and guess what - just LESS THAN 10 miles that we had to brought back. They forced us to pay more than $2k and now we HAD TO PAY because both the store and hotline said that there's nothing they could do. They said that BEFORE THAT THERE WAS SOMEONE BOUGHT THE CAR BUT THEN SOLD IT BACK DUE TO MECHANICAL PROBLEMS, BUT THEY DIDN'T CHECK IT THROUGHOUT AND BLAMED EVERYTHING ON US. OVERALL, THE WHOLE FAMILY GOT DISSATISFIED AND DISAPPOINTED WITH WHAT THEY DID TO US, AND WE WILL NEVER EVER BUY ANY HYUNDAI CAR AGAIN.

THIS PLACE SCAMMED OUR TRUST AND WILL NEVER BUY ANY CAR AGAIN Very disappointed with the recent car we bought from them. Last year, our family got a Hyundai Santa Fe 2023 with no issue. We were all happy with the car, so decided to get another car this year. We came again in March this year, brought Sonata hybrid 2017 and they claimed that the car was just pulled in with NO ISSUES. Drove for a month without problems - that's what we thought. Now, starting mid of April, the car got a sign that say Check Hybrid System. Drove ... Read More

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Yelp - Aug 20, 2026

THIS PLACE SCAMMED OUR TRUST AND WILL NEVER BUY ANY CAR AGAIN Very disappointed with the recent car we bought from them. Last year, our family got a Hyundai Santa Fe 2023 with no issue. We were all happy with the car, so decided to get another car this year. We came again in March this year, brought Sonata hybrid 2017 and they claimed that the car was just pulled in with NO ISSUES. Drove for a month without problems - that's what we thought. Now, starting mid of April, the car got a sign that say Check Hybrid System. Drove the car to an outside mechanical repair, and they claimed that there was no oil (?) like we just got the car for a month. Paid $500 for just diagnostic and oil (it's more than our monthly payment lol). Drove again for several days, got trouble again, brought it to Hyundai Fremont because it's was the closest one to us at that time. The store claimed first that there were mechanical issues and charged us for like $5k (like how came we had that much money). When we brought the car, they forced us to buy insurance, and Fremont claimed that the insurance DIDN'T cover any repairs (what a surprise like what services could even do with insurance). Drove back to Capitol and talked to one of the agents, he said that if they brought back, the car would only be $500 when we bought $10k for just an OLD car. After yelling and arguing, we talked to the manager and he said that the insurance didn't cover anything (like what?). He said that he's gonna remove it (and guess what it's STILL on our payment lol). Talked to the hotline several days, Fremont claimed that they would do everything for free. After taking the car back just several days, guess what SAME THING happened. Decided to drive back to Capitol. Left the car there and went on vacation. They claimed that there was no oil even though we just CHANGED in April. Had to pay $200 for oil to get our car. They claimed that try to drive 1000 miles to see anything happened and guess what - just LESS THAN 10 miles that we had to brought back. They forced us to pay more than $2k and now we HAD TO PAY because both the store and hotline said that there's nothing they could do. They said that BEFORE THAT THERE WAS SOMEONE BOUGHT THE CAR BUT THEN SOLD IT BACK DUE TO MECHANICAL PROBLEMS, BUT THEY DIDN'T CHECK IT THROUGHOUT AND BLAMED EVERYTHING ON US. OVERALL, THE WHOLE FAMILY GOT DISSATISFIED AND DISAPPOINTED WITH WHAT THEY DID TO US, AND WE WILL NEVER EVER BUY ANY HYUNDAI CAR AGAIN.

Would have given 0 stars if that was an option. After going for an oil change and repair of 3 recalls, I was upsold a 40,000 mile service and a new set of tires and alignment for a total of 1800 dollars. When I left my windshield was cracked, my seats were covered with a sticky black substance, my personal items were strewn about my car sloppily. The manager of the service department, Devin, denied responsibility for the damages and left me with a windshield repair and having to reschedule the recall for the interior window film. The windows weren’t properly cleaned before ... Read More

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Google - Aug 19, 2026

Would have given 0 stars if that was an option. After going for an oil change and repair of 3 recalls, I was upsold a 40,000 mile service and a new set of tires and alignment for a total of 1800 dollars. When I left my windshield was cracked, my seats were covered with a sticky black substance, my personal items were strewn about my car sloppily. The manager of the service department, Devin, denied responsibility for the damages and left me with a windshield repair and having to reschedule the recall for the interior window film. The windows weren’t properly cleaned before installation and there is visible hairs between the glass and film. When I stated this to Devin , he said that will go away in a couple of weeks. I will go to another dealership to have it done properly.

My experience was horrible they don't answer the phone! I came up there were 5 customer reps and all did not want to help me. Please do not go there!!! It's horrible the management was awful. All I wanted to do is pick up my rental. It too almost 2 hours just for that!!. Again please do not go here!!!!! They rather talk to each other then the customer 🙄 then when I finally receive the car it's Hella dirty in the inside.Please don't go here or see for your self

I can recommend a bussines like this they lie to you they don't even print you any documents they are not a front and honest about the cars they sale Dale and his team of liars are the most dishonest people I have ever met they sold us a car that after a week started to have a noise in the rear shocks so I took it to my mecanismo the told me that the socks where bad and the this car was never service o anything the breaks are bad the trasmicion oil need to be change all ... Read More

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Yelp - Aug 14, 2026

I can recommend a bussines like this they lie to you they don't even print you any documents they are not a front and honest about the cars they sale Dale and his team of liars are the most dishonest people I have ever met they sold us a car that after a week started to have a noise in the rear shocks so I took it to my mecanismo the told me that the socks where bad and the this car was never service o anything the breaks are bad the trasmicion oil need to be change all the staff they said the car was inspected and service they are a bunch of liars don't buy cars from Dale or this dealer ship and for the other sales person you said you work with the church and all who can you lie about the car too Ericka so sad but is ok KARMA is real please don't buy here

It's a great place to buy a car. It's a well run car dealership. The buying process was very smooth.

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Francisco was knowledgeable and friendly, and even transferred my child seat a few times since I'm disabled

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I bought a vehicle from here November of last year with only 19,000 miles on it. After only 5000 or so miles, the clutch completely goes out. This was very concerning because they vouched for this vehicle saying that it’s in perfect condition, However, after having the vehicle inspected by Subaru, They proceed to tell me whoever had the vehicle prior, most likely burnt out the clutch that is why it went out so fast on me. I have raised the concern with the sales manager, and have numerously tried to get a hold of the general manager and have not ... Read More

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Google - Aug 6, 2026

I bought a vehicle from here November of last year with only 19,000 miles on it. After only 5000 or so miles, the clutch completely goes out. This was very concerning because they vouched for this vehicle saying that it’s in perfect condition, However, after having the vehicle inspected by Subaru, They proceed to tell me whoever had the vehicle prior, most likely burnt out the clutch that is why it went out so fast on me. I have raised the concern with the sales manager, and have numerously tried to get a hold of the general manager and have not been able to get a hold of her. She flat out refuses to give me a call back in regards to this after I paid $3600 to fix the clutch. I do not recommend buying from this place because if there’s an issue, they will just throw you to the side like a You didn’t even matter. I am greatly disappointed in the lack of professionalism that this place has shown.

My air conditioning in my hyundai tucson was smelling musty so I opted for an evaporator core cleaning. The cost was 241 dollars. I was told everything was done I went to pay I was hit with a seven dollar charge just to use my credit card so I use my debit card. I went to my car, turned on the A C . I was hit with a shower of suds. I told the service guy devin miller , this is a problem . He went out there right away with two maintenance techs to check it out. Apparently they found humor with ... Read More

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Yelp - Aug 4, 2026

My air conditioning in my hyundai tucson was smelling musty so I opted for an evaporator core cleaning. The cost was 241 dollars. I was told everything was done I went to pay I was hit with a seven dollar charge just to use my credit card so I use my debit card. I went to my car, turned on the A C . I was hit with a shower of suds. I told the service guy devin miller , this is a problem . He went out there right away with two maintenance techs to check it out. Apparently they found humor with my predicament all three were laughing at my expense. They did fix the problem. For all I know they ran a bubble bath through my ac for 241 dollars . Gemini A.I. has this job priced at 115 dollars. I paid double to be ridiculed and have possible bubble bath in my ac . I did get a card from devin for a free oil change and tire rotation , he did try to make it right . This hyundai was the first new car I finally able to buy in over 20 years. I am boiling hot right now 8/4/26 this happened this morning. I can't bring myself to trust these people again , especially with brakes or the CVT . Let the buyer beware.

When I scheduled my appointment, I specifically asked for an estimated wait time so I could plan my day accordingly. I was given an approximate timeframe, only to arrive and be told that the minimum wait for a tire rotation would be four hours. That completely defeated the purpose of making an appointment. The overall atmosphere was just as concerning. Employees appeared overwhelmed, stressed, and unhappy. What was most frustrating was being told by an employee that they had accepted more service appointments than the shop could realistically handle. If that's the case, why offer appointment times at all? ... Read More

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Google - Aug 4, 2026

When I scheduled my appointment, I specifically asked for an estimated wait time so I could plan my day accordingly. I was given an approximate timeframe, only to arrive and be told that the minimum wait for a tire rotation would be four hours. That completely defeated the purpose of making an appointment. The overall atmosphere was just as concerning. Employees appeared overwhelmed, stressed, and unhappy. What was most frustrating was being told by an employee that they had accepted more service appointments than the shop could realistically handle. If that's the case, why offer appointment times at all? A service department should schedule work based on its actual capacity, not overbook customers and expect them to lose half their day. This experience reflects a lack of planning and operational management, and it's the customers who pay the price. I understand that busy days happen, but repeatedly overbooking appointments and setting unrealistic expectations is not acceptable. I hope management takes a hard look at how the service department is being run because this was one of the most frustrating dealership service experiences I've had.

Everyone at the dealership is friendly and professional and work well together. They made the process of buying a vehicle very easy and convenient.

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Came to drop off my car for the first time. DROP OFF means something different here. 45 mins of sitting in your car. The most mismanaged establishment. Ill youtube car repairs before I come here again.

When I called them for lease end and drop off, they asked to come down and said it would be 5 mins task. After driving there for 1 hr+, they said they don’t take lease ending cars right now. Very bad experience.

I had a really disappointing experience buying a car here. The biggest issue was the $995 anti-theft package they insisted was “pre-installed” and couldn’t be removed. What bothered me wasn’t just the cost,, it was the lack of transparency. There was no addendum on the vehicle showing this charge, and it wasn’t disclosed anywhere on their website. It felt like something that was only brought up once I was already invested in the purchase. Almost like a hook and switch.. If you’re going to require customers to pay for an add-on, it should be clearly advertised and ... Read More

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Google - Jul 30, 2026

I had a really disappointing experience buying a car here. The biggest issue was the $995 anti-theft package they insisted was “pre-installed” and couldn’t be removed. What bothered me wasn’t just the cost,, it was the lack of transparency. There was no addendum on the vehicle showing this charge, and it wasn’t disclosed anywhere on their website. It felt like something that was only brought up once I was already invested in the purchase. Almost like a hook and switch.. If you’re going to require customers to pay for an add-on, it should be clearly advertised and disclosed upfront. Hiding fees until the last minute doesn’t build trust and shows a lack of integrity. The general sales manager, Billy, didn’t make the experience any better. Instead of addressing my concerns, I felt dismissed, and the whole process left a bad impression. Buying a car should be exciting, not frustrating. Overall, I walked away feeling like transparency and customer service were not priorities here. I would recommend that anyone shopping here ask for a full breakdown of every fee before spending time negotiating.

The car service itself was decent. However, when I approached Rolf Wick, one of the service advisors, to ask a question I was met with a cold, dismissive, patronizing response. Very condescending and nasty attitude, man. I don't know if it was some kind of prejudice or what. Maybe he was irritated by my sluggish delivery (I was extremely tired and had actually dozed off while waiting for my car to be finished prior to approaching him), but It really unsettled me and ruined my whole day and experience. He probably couldn't care less about it and anyway ... Read More

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Google - Jul 30, 2026

The car service itself was decent. However, when I approached Rolf Wick, one of the service advisors, to ask a question I was met with a cold, dismissive, patronizing response. Very condescending and nasty attitude, man. I don't know if it was some kind of prejudice or what. Maybe he was irritated by my sluggish delivery (I was extremely tired and had actually dozed off while waiting for my car to be finished prior to approaching him), but It really unsettled me and ruined my whole day and experience. He probably couldn't care less about it and anyway he might've gotten some sort of satisfaction from having the opportunity to talk down to someone and treat them like a second class fool but that's okay, it was my last service that I ever get from here again. Fix your attitude and try not to belittle the people you encounter just because you may feel "empowered " to do so, especially if they are customers. Do better.

Very strong team leadership, friendly and courteous but I'm not sure about your review of forcing at least 15 words because the first pure adjective truly summoned it, I didn't like this part of it

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I had a wonderful experience with the car sales department. I purchased a 2025 Elantra that I am very happy with. The service department is a completely different story. My Elantra was recalled to fix a software issue. I made an appointment, arrived at the service department at 9:33 for my 9:30 appointment. This was an effort for me because I live 50 miles away. I waited 30 minutes for a service rep to check me in. After check in, I was told the vehicle would be ready between 12 and 1. I finally got my car at 3 PM. The excuse was they were backed up. That ... Read More

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Yelp - Jul 24, 2026

I had a wonderful experience with the car sales department. I purchased a 2025 Elantra that I am very happy with. The service department is a completely different story. My Elantra was recalled to fix a software issue. I made an appointment, arrived at the service department at 9:33 for my 9:30 appointment. This was an effort for me because I live 50 miles away. I waited 30 minutes for a service rep to check me in. After check in, I was told the vehicle would be ready between 12 and 1. I finally got my car at 3 PM. The excuse was they were backed up. That is my 1st and last visit to the service department.

After anti theft recall, my car's key fobs stopped working. Dealership could not make it work again

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Used Car review- bought a 25k miles, 8 year old ford ecosport from capitol hyundai in Nov 2025. The car went down with engine issues 1200 miles later. I barely used the car and hardly ever drove on the highway. It was a terrible purchase. Unfortunately it wasn’t certified preowned. The extended warranty company denied the claim and I had to sell the car just 7 months after purchasing. There was nothing I could do since there was no warranty. But after speaking to experts it felt like the car was never in good shape. When buying used cars, please be careful. I ... Read More

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Google - Jul 21, 2026

Used Car review- bought a 25k miles, 8 year old ford ecosport from capitol hyundai in Nov 2025. The car went down with engine issues 1200 miles later. I barely used the car and hardly ever drove on the highway. It was a terrible purchase. Unfortunately it wasn’t certified preowned. The extended warranty company denied the claim and I had to sell the car just 7 months after purchasing. There was nothing I could do since there was no warranty. But after speaking to experts it felt like the car was never in good shape. When buying used cars, please be careful. I shouldn’t have blindly trusted the dealership.

Richard went above and beyond. He was proactive, understanding, attentive, and worked hard for me. His communication was top notch and his knowledge of the vehicles I was interested in was extremely detailed.

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How a software update and oil change could require five hours to complete? I had made an appointment with the intention of waiting for my vehicle at the dealership, expecting the process to be fairly straightforward. While I appreciate the effort put into servicing my car, I was surprised by the length of time it took. After the work was finished, I noticed oil residue on the driver seat. Given that I had already spent five hours waiting and was facing a three-hour drive home, I was quite tired and eager to leave. I will be doing my own oil ... Read More

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Google - Jul 19, 2026

How a software update and oil change could require five hours to complete? I had made an appointment with the intention of waiting for my vehicle at the dealership, expecting the process to be fairly straightforward. While I appreciate the effort put into servicing my car, I was surprised by the length of time it took. After the work was finished, I noticed oil residue on the driver seat. Given that I had already spent five hours waiting and was facing a three-hour drive home, I was quite tired and eager to leave. I will be doing my own oil change from now on. Also, I would be careful with this dealership, how a new vehicle with 7500 miles needs a fuel system cleaner? I noticed other customers were being told this "additional services" were required, do your research before you accept this services.

It wouldn’t even have to be free, but if you Add a donut and coffee, and this would have been the ideal appointment.

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Outstanding service throughout the process. From the time I arrived to the time I received my vehicle back

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Friendly staff that makes the service experience easy and efficient. They provide a video of the service that is very informative of the health of the vehicle.

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